Shipping policy

Thank you for shopping at vooify! Here is our logistics-related information.

Order Processing Time: All orders will be processed and shipped within 48 hours after payment confirmation. Processing times may be slightly delayed during holidays, and we will inform you in advance.

Estimated Delivery Time: Orders are expected to be delivered within 7 working days after being shipped. Actual delivery times may vary depending on the delivery address, the logistics company, and force majeure factors.

Logistics Tracking: After your order is shipped, you will receive an email notification containing the tracking number, allowing you to check the parcel status at any time.

Delivery Coverage: We currently provide nationwide delivery services. For information about international delivery, please contact our customer service team.

Handling Logistics Exceptions: If your package is delayed, lost, or damaged, please contact us within 7 days of receipt, and we will handle it as soon as possible.

Contact Us: If you have any logistics-related questions, feel free to contact our customer service team at hello@vooify.com.